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As a courtesy please contact us at least 24 hours prior to your appointment to cancel or reschedule. A fee equal to your scheduled service will apply for No-Shows or Cancellations/Reschedules without 24 hours notice. This fee must be paid before another appointment can be booked. If an appointment was to be paid for with a gift certificate on file the amount of the gift certificate will be forfeited towards the balance due. Your appointment time is reserved especially for you and thus last minute openings in our schedule are very hard to fill. Thank you for your continued understanding and support of our small business.